Customer Testimonials

My commercial building in Houston became vacant and I needed an alarm that I could arm and disarm from home. I called around and got a few bids. I talked to Ken Shorter about putting in an alarm, he was excellent in explaining all the different options. His price was excellent and he said he could get to it right away. I ended up going with Ken and his company. He and his team went over to my building right away and installed the alarm. One time soon after the system was installed, I got an alarm on my phone, but I needed someone to go to the building to adjust one of the motion sensors. I hated to ask him, but he stopped what he was doing and went back to the building where he fixed the problem. He has come back a couple times to adjust the system. I could not be happier with his attention to detail, and knowledge of the alarm systems. I don't think I could have made a better choice going with Ken. I highly recommend KSHO Alarm Service and Ken Shorter. Thanks for taking care of me.

Terrance L Goan

KSHO ALARM SERVICE INC. of Houston has well over two decades of expertise across burglar, fire, integrated cameras, and monitoring.  But don’t just take our word for it…

Six Stars on a scale of 5.  Outstanding customer service.  There are many companies who provide alarm services; however, what sets this company apart from the others is “customer service.”  They went above and beyond to provide me with superior service, a trait that sometimes gets lost in today’s competitive environment.  I wholeheartedly recommend the company and I am telling my friends to do the same.  Their rates are reasonable and they are professional. We need more companies like this.

M. Parker

KSHO prides itself on no contract needed.  We don’t need you to sign a long-term contract because our service will deliver…

After several years of using KSHO’s competitors, we switched to the best! We’ve used KSHO at two different locations. Our first house for 3 years. When we moved, the decision was simple, call KSHO. Ken Shorter and his company are incredible. Ken has only provide exceptional service! We’ve had the same technician (Karl) each visit. Karl is also top notch. You couldn’t ask for better service. If I were giving star ratings, KSHO would be a solid 5. Not having a contract is great. Excellent monitoring response and friendly service. If you are looking for exceptional, quality and professional alarm service, call KSHO ALARM SERVICE INC. 

Robert P.

KSHO ALARM SERVICE INC. of Houston works to find alarm system solutions that fit the needs of your family through one-on-one service…

KSHO Alarms met every single one of my expectations. My wife and I had numerous questions on what type of alarm to get and what would work best within our needs and budget. KSHO took the time to make sure that I was getting exactly what I wanted and did not try to push any products on me. I have not had this type of customer service from any other company in a very long time. Carl, the tech who came out to install the system was 100% professional and did an outstanding job. Even after installation I still feel like the customer service surpasses all others. I don’t have to jump through hoops to talk to a real person and I still feel like any questions I have, no matter how rudimentary will get answered. If anyone is out there looking for an alarm to protect your home and family, don’t go with a company that just cares about how many customers they have, go with someone who truly cares and will remember your name.

Michael & Alexandra Berry

KSHO ALARM SERVICE INC. of Houston is the ideal choice for restaurants, bars, and the retail sector…

T-BONE TOM’S Restaurant: Just wanted to take a moment and say that we have been using KSHO Alarm Service for several years. They do a great job for our restaurant when it comes to security and we are very please with KSHO Alarm Service. We do recommend them they are a great company to use.

A. Kennedy

General Manager

KSHO prides itself on a commitment to excellence from answering initial to questions to installation and beyond…

I am very pleased with Ken Shorter and his company, KSHO.  They were thoughtful, careful, and prompt.  All of our needs and concerns were addressed – without any pressure to agree to a contract or their services. They have been attentive to needs after installation as well, including answering questions or helping us figure out how to best deal with various situations. The installation was carefully and accurately done, as promised. I can count on the fingers of one hand the companies I know where the owner returns calls and email personally!  This is one.  Thank you, Mr. Shorter and your crew – a blessing to us!  As the other writers say, peace of mind? Call KSHO.


Outstanding service, and outstanding value – all in a day’s work with KSHO ALARM SERVICE INC….

I just wanted to take a moment to comment on what a pleasure it was dealing with KSHO Alarm Services.  The technician was very knowledgeable and professional in every way.  He was very patient and answered every question I had and made sure that I understood everything before he left.  I highly recommend KSHO Alarm Services to anyone looking for an alarm company that not only provides excellent service but also an outstanding value.

J. Yell

KSHO ALARM SERVICE INC. knows that you will move in your lifetime – we’re with your family through the move…

KSHO Alarm Service has been excellent to my fiancé and I.  I have been a customer for nearly three years now, and have had nothing but timely, pleasant service.  When we moved this past summer, KSHO made the move as easy as possible.  Technical support is excellent, and the representatives are always kind.  Not to mention having the security in place gives us piece of mind.  Thanks KSHO!

Lynda D.

KSHO ALARM SERVICE INC. – trusted by folks with military experience for our surveillance and monitoring expertise…

KSHO installed a full surveillance systems in and around my home. I can not begin to express how satisfied I am. The videos are clear both day and night. I can even monitor my home from overseas while serving in Iraq as a US soldier. In addition to the surveillance, if something goes wrong, my KSHO alarm system alerts the local police and me as well. Again I am deeply pleased and satisfied with KSHO Alarm Services. Thanks KSHO! 

Mr. Jones

KSHO ALARM SERVICE INC builds to your needs so you can feel safe and secure…

KSHO was great in every aspect important to my husband and me.  He designed a creative solution that now my neighbors want.  At first, he listened to my concerns then talked me through various options, providing the pros/cons in a neutral manner — I did not feel I was being “sold”.  The installer was excellent also — you could tell he knew what he was doing and was respectful of our home during installation.  In the end, my husband was happy because I now feel more secure in our home with a system that matches our needs and lifestyle. 

Carol L.

KSHO ALARM SERVICE INC is great for churches of all sizes – and we even train your staff on the equipment if you need us to…

KSHO Alarm has been a true blessing! We had trouble with our existing alarm system and company for months and were unable to get another company to take on the large job at hand. Ken and his crew were more than willing to accept this job and offered a fair competitive price. All of the technicians who preformed the work were knowledgeable and helpful; they also trained our staff on using the new equipment. These guys were not only able to get our facility safe and secure they restored our peace of mind. Thank you KSHO! 

V. Leonard

First United Methodist Church

At KSHO ALARM SERVICE INC. of Houston, we pride ourselves on being customer driven…

KSHO Alarm is definitely customer oriented. They are professional, honest, and friendly. I agree with the comments that they are not focused on selling products, but on securing your home the best and most reasonable way possible. 

N. Rhode

Customers of KSHO ALARM SERVICE INC stick with us and recommend us…

Very pleased with the service that KSHO Alarm Service provide for my facilities at Savannah Boxing Association. We have been with their service since 2007 and I recommend them to my friends. 

W. Savannah

When retailers with expensive equipment & inventory need a total alarm system solution, they choose KSHO ALARM SERVICE INC…

Ken and his crew have been servicing my property for 5 years. They are extremely professional, and honest. I highly recommend there service to anyone. 

Ben Peschon

Autocheck #3

Restaurant establishments and restaurant groups utilize KSHO ALARM SERVICE INC for our dedicated and prompt service…

KSHO Alarm Service has been wonderful. We felt the sense of security instantly. The response time for service has always been prompt. Ken is a great person and very knowledgeable about the industry. We are happy with the services that KSHO Alarm Service provides for all our locations.

Jeremy Horne

Wings -N-More
Regional Director

KSHO ALARM SERVICE INC prides itself on a customer base who are committed to us for the long-haul…

KSHO Alarm has been securing my home for nearly 11 years.  They are professional, reliable and dedicated to customer service.  What I especially like is they are not focused on selling you products – they are focused on securing your home at a cost you can afford. 

S. Hill

Because we at KSHO ALARM SERVICE INC believe in being professionals who care and are committed to your needs…

I have been a customer for about 3 months now! I absolutely love the service that KSHO alarms provides. Very friendly, professionally and assertive! I tell everyone i know about their service. Wonderful company!!!!!

Eddicia Edwards

KSHO ALARM SERVICE INC prides itself on our customer base located throughout the Houston area…

I heard about KSHO Alarm on the Michael Berry show.  I called Ken Shorter with KSHO Alarm and he was out to see me promptly.  His patience, professionalism, and friendliness is outstanding.  I now feel safe and secure in my home and feel absolutely confident that if any problems come up that they will be handled efficiently! I’ve been recommending KSHO Alarm to all my neighbors, friends, and family. Thanks again for the peace of mind! 

Angela S.

KSHO ALARM SERVICE INC delivers best-in-class monitoring for our customers…

I am so glad that I have an alarm with KSHO Alarm Services because the response time is excellent.  I had some pots in the drain on the counter top in my kitchen and one of the pots fell onto the counter top and my alarm starting going off.  I was near the back door and could see that no one was trying to break in.  Immediately KSHO Alarm Services response team called.  That made me feel very comfortable, knowing that if anything is really going on I can depend on KSHO Alarm Services to respond very quickly.  I’m totally impressed with them!

Vanesia Campbell

Being thorough is part of theKSHO ALARM SERVICE INC. commitment to customer care…

Thank you so much for the wonderful service you provided.  The friendliness, professionalism, and thoroughness is most appreciated.  I recommend KSHO Alarm to anyone wanting quality customer service! 

Susan Kramer

For families and their homes – KSHO ALARM SERVICE INC is the first choice…

KSHO alarm service secures my home and my family. Great dependability and customer service. I recommend to all my family and friends.

Andre Davison

For large sporting and sporting complex facilities, KSHO ALARM SERVICE INC. is the premier choice…

Ken does a great job 24 hours a day. He is always been there to help solve all our concerns. Great guy and company to deal with.

Barry Horvitz

Houston Sportsplex Softball Complex

Providing great product choices, consulting our clients on what meets their needs, are all part of the KSHO Alarm Service Experience

Ken is very professional and always available to answer any questions. KSHO Alarm Service provides top of the line products and excellent customer service. Neil Suchart

Neil Suchart